Madhav Shankar is an ideal neutral for an Online Dispute Resolution (ODR) institution, bringing a unique blend of legal expertise, technological insight, and practical experience in dispute resolution. With a robust background in arbitration, securities litigation, and online dispute resolution, Madhav has successfully handled complex legal matters across various forums, including High Courts, Debt Recovery Tribunals (DRTs), and the National Company Law Tribunal (NCLT). His proficiency in the BFSI sector and capital markets, coupled with his experience in the insurance sector, equips him with a deep understanding of financial disputes. Madhav’s academic and professional journey has consistently intersected with technology, particularly in the areas of privacy, data protection, and tech regulation, making him well-versed in the digital nuances crucial for effective ODR processes. His role as a mediator in family and matrimonial disputes further highlights his ability to approach conflicts with impartiality, empathy, and a focus on constructive outcomes.