I believe a good mediator must have good listening skills, empathy, and willingness to truly understand the interest of parties. Being in practice for almost a decade now, I have not only cultivated listening skills and the art of strategizing but have also developed the knack of negotiation with the interested parties to the extent where the parties believe that the resolution of their disputes is their own doing. According to me, I am a good communicator and I manage to explain all the perspectives of a given dispute to the parties so that they develop a shared understanding of the problem which results in reframing issues and creative solutions.