Being a neutral party is the most essential when you handle personal clients. It is only when ypu represent them in court that you have to truly and passionately defend your client's side, but in order to give the most beneficial advice one needs to hear and understand the whole case. Having dealt with several matrimonial matters i have got an insight that no matter what the person's ego and economic capacity are the only things driving prolonged litigations, similarly in commercial matters without accessing the actual commercial loss, the parties keep on spending the crucial money and time. With such insight it becomes easier to listen , comprehend and then advice with the most efficient advice.